Drew Shannon

Hi, we’re Modest Operations and we help teams work smarter through thoughtful process & infrastructure.

Operations is the backbone of any organization and can mean the difference between chaos and progress.

Whether you’re a startup looking to put key fundamental processes in place to prepare for rapid growth, or a mature organization wanting to migrate from legacy systems to modern best-in-class SaaS tools, we can help.

We’ll work behind-the-scenes to improve transparency, streamline communication, and cut down on digital clutter, while you focus on what really matters - growing your business.

“A company can seize extra-ordinary opportunities only if it is very good at the ordinary operations.”
— Marcel Telles, billionaire Brazilian investor
“Our business is about technology, yes. But it’s also about operations and customer relationships.”
— Michael Dell, founder and CEO of Dell Technologies
 

Services

modus operandi | noun mo·dus ope·ran·di | \ˌmō-dəs-ˌä-pə-ˈran-dē, -ˌdī\ 

A method of procedure | the best approach was to do things through quiet persuasion, which was his modus operandi


modest operations | noun mo·dest op·er·a·tions | /ˈmädəst, äpəˈrāSH(ə)n\

A Los Angeles-based consulting firm focused on Business Operations.

Whether you need help with a one-off project or are looking for ongoing strategy & consultation, we’ll put together a plan tailored to your specific needs.

  • IT Operations

    • Device Management

    • File Storage

    • Hardware / Software Provisioning

  • People Operations

    • Employee Onboarding / Offboarding

    • Development of Employee Handbook

    • Performance Management

    • Mission, Values, Vision Statement

    • Contractor & Freelancer Engagement (Legal, Creative, etc)

  • Sales & Marketing Operations

    • Deployment of Sales CRM

    • Email Mailing List

    • Landing Page Design

  • Other

    • Project Management

    • Company Wiki

    • Vendor Evaluation & Management

    • Contract Management